Client Overview
The National Association of Boards of Pharmacy® (NABP®), established in 1904, is a nonprofit organization that collaborates with state pharmacy boards to enhance patient and prescription drug safety. NABP provides services such as pharmacist competency examinations, licensure transfer and verification, and pharmacy accreditation programs. Its membership includes the 50 U.S. state boards of pharmacy, as well as boards from the District of Columbia, Guam, Puerto Rico, the Virgin Islands, and 10 Canadian provinces. To address regional concerns effectively, the boards are organized into 8 geographical districts, enabling NABP to develop innovative programs that meet current public health needs and anticipate future challenges.
Engagement 1: Self-Awareness & Emotional Intelligence
Challenge
The NABP identified an opportunity to strengthen employees’ self-awareness, social awareness, and critical thinking skills to enhance overall decision-making. By fostering an environment where individuals can objectively receive feedback, consider diverse perspectives, and engage in thoughtful problem-solving, NABP aimed to create a more collaborative and resilient workplace. This focus on emotional intelligence and constructive communication would empower employees to approach challenges with greater confidence and clarity.
SkillsCamp Solution
We designed and delivered a custom full-day online session on Putting Awareness into Action: Exploring the Self & Others. This session addressed the critical skills required to enhance self-awareness, social awareness, critical thinking, active listening, and overall emotional intelligence.
Results
- Respondents rated their workshop experience an average of 9.6 out of 10.
- Respondents rated their workshop facilitator an average of out of 10.
- 100% of respondents said they definitely believed this was a worthy investment for their organization
- 100% of respondents said they could immediately start applying the skills that they learned in the workshop.
Testimonials
I felt each and every section was so important
– NABP Participant
I felt like I actually got something new out of this training and it has impacted the way I interact
– NABP Participant
Very engaging & informative learning session. It’s been awesome to still get the SKILLSCamp Exp from the comfort of my own home. Lots of good takeaways and insights to help myself and my company improve.
– NABP Participant
This training was informative and provided very good examples on how to deal with issues. I recommend this training for everyone working with others because it provides ways that help you professionally deal with problems with other individuals.
– NABP Participant
I have a better understanding of the meaning of emotionally intelligent decision-making, social awareness & empathy and how to work with people you don’t like.
– NABP Participant
Engagement 2: Delivering Feedback
Challenge
The NABP recognized an opportunity to strengthen its evaluation process by helping managers deliver feedback that is both clear and supportive. While fostering positive relationships is a valuable strength, ensuring expectations and feedback are communicated effectively is essential for employee development. To prepare for upcoming performance evaluations, the organization planned to invest in training that equips managers with the tools to provide constructive and impactful feedback. This initiative reflects their commitment to creating an environment that supports growth, accountability, and continuous success.
SkillsCamp Solution
We designed and delivered a custom half-day online session on Delivering Difficult Feedback. The session addressed the true need for feedback, strategies for giving more effective feedback, and how to create cultures of feedback that support giving and receiving feedback as a normal part of a workday.
Results
- Respondents rated their workshop experience an average of 9.6 out of 10.
- 100% of respondents rated their workshop facilitator a 10 out of 10.
- 100% of respondents said they believed this was a worthy investment for their organization
- 100% of respondents said they could immediately apply the skills they learned in the workshop.
- 100% of respondents said they would definitely recommend SkillsCamp to others.
Testimonials
Ella worked very hard to deliver an engaging, worthwhile session on a sleepy Friday afternoon.
– NABP Participant
Everything was good. No improvements needed.
– NABP Participant
