Frequently Asked Questions
Understanding Soft Skills
1. What are soft skills?
Soft skills are essential skills that involve how we relate to ourselves and others. They’re vital for success in today’s labor market, where employers prioritize “ability to work well with others” and “communication skills.” For more details, please check out the Skills & Programs we offer.
2. Can you learn soft skills, or are they natural abilities?
Yes, soft skills can be learned and developed, similar to hard skills. While some people may have a natural aptitude for certain soft skills, they can be strengthened and improved over time, much like a muscle that needs regular exercise.
3. Why do I need to develop soft skills?
Soft skills are foundational to all other skills and are now a requirement to enter and succeed in the workplace. Effective soft skills improve communication, teamwork, and adaptability, making them essential in today’s labor market. Visit our Blog for more information on the impact of soft skills.
Learning and Developing Soft Skills
1. Can soft skills be learned in a classroom setting?
Yes. Soft skills, often referred to as “people skills,” are best learned through interactions in a group setting, where participants can practice and receive feedback in a non-judgmental environment.
2. What are the advantages of my team participating in your workshops?
Developing soft skills can lead to better teamwork, higher productivity, and improved morale. Organizations that foster soft skills see benefits like lower employee turnover and increased job satisfaction. For more information, visit our Blog.
3. Will paying for soft skills training improve my bottom line?
Investing in soft skills training can mitigate costs associated with miscommunication, absenteeism, and stress-related issues, ultimately improving productivity and profitability.
Payment, Cancellation, & Accreditation Options
1. Do you offer flexible payment terms and financing options?
Absolutely! We offer flexible payment plans and financing options. Canadian organizations may also be eligible for the Canada Job Grant to subsidize training costs through SkillsCamp as the designated “training partner.”
2. What are your cancellation and rescheduling policies?
We provide flexible cancellation and rescheduling options to accommodate any changes in your plans. Please contact us directly for details.
3. Do you offer any accreditation or certificates upon completion?
While we don’t offer formal certifications, we can provide SkillsCamp certificates of completion and letters of completion upon request. You can also include these on your LinkedIn or resume.
Customization and Tailoring of Workshops & Leadership Development Programs
1. Can you help me identify which skills my employees need to work on?
Yes, we offer a discovery consultation and questionnaires to assess the specific needs of your team.
2. Can I create my own combination of skills in a program?
Yes. We customize our training programs to include the combination of skills that best aligns with your organization’s goals.
3. Will the workshops be adapted to reflect my staff’s knowledge level?
Absolutely. Through discovery meetings, we tailor our content to meet the current knowledge level and needs of your team.
4. Can your programs be customized to fit our organization’s needs?
Yes! We design workshops and programs based on your organization’s specific challenges and objectives, ensuring relevance and effectiveness.
5. What is the target audience for your leadership development programs?
Our programs cater to emerging leaders, mid-level managers, and executives, with training adapted to the needs of each role and industry.
6. How do you measure the effectiveness of your training?
We conduct participant feedback and competency assessments before and after training sessions. The results are compiled in a detailed report for clients, providing insight into program outcomes and areas for future development.
Coaching
1. Do you offer 1:1, group, or executive coaching?
Yes, we offer all of the above! Our coaching services, including one-on-one, group, and executive coaching, complement our workshops and leadership development programs. To learn more, please visit our Coaching page or contact us directly.
Facilitators and Delivery Methods
1. Who are your facilitators?
All SkillsCamp instructors are experts in their respective areas and bring extensive real-world experience into the classroom. They are hand-picked by SkillsCamp for their knowledge, experience, and educating style. At SkillsCamp, we believe in customized learning. All our instructors understand different learning styles and personalize their teachings as much as possible to ensure you get the most out of your time with us. We also believe the best way for you to learn is by bringing your whole self, which requires thoughtful facilitation. Our instructors are versed in equity, diversity, and inclusion (EDI) values. To learn more about our facilitators, please click here.
2. What delivery methods are available for the workshops?
We offer flexible delivery methods tailored to your needs, including in-person, online, and various hybrid options. Whether your organization prefers an intensive in-person program, online sessions, or a blend of both, we can accommodate your preferences. Check out our delivery methods for more details!
3. What duration options are available for workshops and programs?
We offer a variety of duration options tailored to meet your needs:
- Short Sessions: 60-90 minutes or 2 hours
- Half-Day Workshops: 3-4 hours
- Full-Day Programs: 6-8 hours
Our flexible options enable you to select the format or combination of formats that best aligns with your organization’s schedule and learning objectives. Whether you need a quick training session or a comprehensive workshop, we are committed to accommodating your requirements.
4. What cadence or time frames are available for the workshops?
We customize our delivery options to meet your unique needs, offering a range of flexible timelines and formats. Organizations can select from various training methods, including consecutive training days (such as a 3-day program) or sessions scheduled weekly, monthly, or quarterly. Our commitment to personalizing each program ensures it aligns with your specific requirements and enhances the learning experience for all participants.
5. Will you come to us? What are your options for in-person training?
Yes, we can travel to your location or a third-party venue. Travel costs will be added to the training fees.
6. Can I record an online session?
Yes! We offer recording services for any online session, with 1-year or lifetime access options. For more information, please contact us.
Online Course Portal
1. I’m an individual. Can I take courses with you?
Yes! We offer asynchronous courses through our online course portal. A 1-year subscription provides access to a curated selection of soft skills courses, including any new courses introduced during the subscription period. Our courses cover a variety of topics, such as communication, leadership, and teamwork, ensuring there’s something for everyone.
2. What is the duration of the courses?
Our courses are 1-3 hours in length, allowing you to complete them at your convenience. Most courses are designed to be finished in a few hours, but you can take as long as you need to complete them.
3. Will I receive a certificate upon completion?
4. Are there interactive elements in the courses?
Absolutely! Our courses include interactive elements like live instruction, fillable activities, quizzes, and more to enhance your learning experience and engagement with the material.
5. Is there any support available during the courses?
Yes, you’ll have access to support throughout your learning journey. You can reach out to us with any questions or for guidance as you progress through the courses.
Working with us is easy.
Step 1
Start With Discovery
We kick off with a free deep-dive discovery session to identify your specific context, scope, and challenges, whether it’s supporting new leaders, driving better communication, managing burnout, or enhancing employee skills. Our goal is to understand where your team stands and where you to go.
Step 2
Tailor Your Solution
Based on our insights from discovery, we work with you to choose the perfect combination of services, whether that’s leadership development programs, culture assessments, coaching, workshops, online courses, or a bespoke solution for lasting impact.
Step 3
Experience the Transformation
We will implement our programs in ways that ensure the changes last. Our approach integrates continuous learning, contextual appreciation, and a deep understanding of your organization’s goals to drive meaningful transformation.
Let’s talk about your team’s needs.
Whether you’re dealing with leadership challenges, team dynamics, or employee well-being, we’re here to help. Let’s chat and figure out the best path forward for your organization.