Elevating Customer Experience with Empathy at Chewy
Client Overview Chewy is an American online retailer specializing in pet food and other pet-related supplies, offering a wide range of products, including food, toys, treats, litter, aquariums, and pet supplements. With a commitment to customer satisfaction, Chewy recognizes the importance of empathy in building strong relationships with pet owners. Opportunity Chewy understands the critical […]
Empowering Employee Success through Stress Management & Persuasive Communication at KAYAK and OpenTable
Client Overview KAYAK is a leading travel search engine that helps millions of travellers make informed decisions by aggregating information on flights, hotels, rental cars, and vacation packages. It offers tools like KAYAK Trips, Explore, Price Forecast, and an AI-powered app to simplify travel planning. OpenTable, a sister brand, is a restaurant reservation platform that […]
Empowering Intuit’s Early Talent with Soft Skills
Client Overview Intuit is a global technology platform that helps its customers and communities overcome their most significant financial challenges. It serves millions of customers worldwide with TurboTax, QuickBooks, Credit Karma, and Mailchimp. Challenge Intuit has implemented a more deliberate learning program for recent graduates and early talent as part of their onboarding process. It […]