Enhancing Soft Skills and Accountability in Graduate Education
Client Overview The University of Toronto Mississauga (UTM) is the second-largest division of the University of Toronto, serving over 14,000 undergraduate and 904 graduate students. The Master of Management of Innovation (MMI) Program, offered by the Institute for Management and Innovation at UTM, provides a 12-month professional Master’s degree tailored for individuals with backgrounds in […]
Elevating Customer Experience with Empathy at Chewy
Client Overview Chewy is an American online retailer specializing in pet food and other pet-related supplies, offering a wide range of products, including food, toys, treats, litter, aquariums, and pet supplements. With a commitment to customer satisfaction, Chewy recognizes the importance of empathy in building strong relationships with pet owners. Opportunity Chewy understands the critical […]
Empowering Skill Development and Well-Being at Bertschi
Client Overview Bertschi is a leading global provider of intermodal chemical transportation utilizing rail, road, and water in Europe. The company specializes in ISOtank transportation and value-added logistics services for the chemical industry, offering comprehensive freight management and operating multiple logistics facilities across Europe and Asia. Challenge Bertschi identified a valuable opportunity to enhance its […]