Description
More and more studies are coming out to support emotional intelligence and empathy as critical skills for highly effective teams and leaders. Whether you’re a manager, a team member, deal with clients, or simply interact with people in general, feeling the experience of others with authenticity and respect helps you better understand their point of view and makes you better able to communicate in a way everyone will respond to. Emotional intelligence can be hard to learn, but yields the greatest rewards in relationships with colleagues, clients, friends, and yourself. In this workshop, you will gain insight into the importance of emotional intelligence in leaders, how you can building it within yourself, how to communicate it to others, and how to make it part of your everyday leadership.
Learning Outcomes
- Learn techniques for incorporating active listening and empathetic body language into everyday communications
- Learn how to regulate your own emotions and boundaries to be more receptive to others
- Be better able to show compassion for disheartened, confused or upset colleagues or customers
- Understand how EI plays a role in the self, team dynamics and the organization
- Take part in an empathy exercise designed to simulate feelings of empathy
- Understand the importance of emotional intelligence in leaders
- Identify ways you can building emotionally intelligent leadership within yourself
- Practice strategies for communicating your new skills to others
- Explain how this relates to your everyday leadership.
Benefits
- Better customer and colleague relationships
- Fosters emotional and physical health and well-being
- More open-minded and accepting outlook on life and people
- Improved conflict resolution skills
- Increased personal effectiveness and happiness
- Higher ability to read others and adapt
- Improved leadership capability
AGENDA
| 10:00 am | Welcome & Introductions |
| 10:15 am | Icebreaker |
| 10:30 am | Overview of Emotional Intelligence: 5 EQ categories, 15 competencies, etc. |
| 10:45 am | Understanding Yourself: Self-Awareness, Self- Regulation, Strengths, Weaknesses, etc. |
| 12:15 pm | COMMUNAL LUNCH |
| 1:00 pm | Emotional Intelligence: Motivation, Empathy, Social Skills |
| 2:00 pm | Empathy Game |
| 3:00 pm | BREAK |
| 3:15 pm | Leading with Emotional Intelligence & Empathy |
| 4:15 pm | Goal Setting |
| 4:40 pm | Reflections |
| 5:00 pm | Closing |
Skills You’re Building
SELECT TESTIMONIALS
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"After watch Hamza Khan present at CACUSS I knew that his wisdom and expertise would be a great fit for a training retreat CLC was coordinating for 32 professional residence life staff. With only a few weeks turnaround time Hamza was able to create and facilitate a half day workshop that not only educated but also engaged the entire team to the degree that they are still talking about his workshop to this day. From providing tips and tricks on how to be more productive in our professional and personal lives to providing data and insight on how students are learning, Hamza was a fantastic, informative, engaging facilitator providing my team with the energy, insight and inspiration to begin another academic year. Without a doubt Hamza’s workshop was one of the highlights of our training!"
Director, Residence Life & the Student Experience, Campus Living Centres
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"Had the opportunity to experience a presentation from SkillsCamp and Bailey Parnell herself. Though done remotely, her energy came through and distance didn't detract from the validity of her points. Lots of good takeaways and insights to help myself and my company improve. Specifically, Bailey had very relatable examples and a jocular delivery. Virtual communication skills isn't a dry topic, but she brought it to life in an exceptional way. She recognized the challenge of keeping everyone engaged and had interactive elements to do so. Looking forward to future sessions with SkillsCamp."
Director of Organic Marketing, Keypath Education
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"The leadership webinar was a very resourceful session. I certainly benefited from this session. As a leader and people manager myself, I can use [the learnings] as tools and guides for the development of my direct reports as well as my personal development. We should have this kind of programs on leadership more often."
Credit Manager, TD Canada Trust + Received Leadership webinar through the Credit Institute of Canada.
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"I attended the Networking workshop because I wanted to enhance my networking skills in order to make stronger professional connections. The workshop instructor presented the material in an accessible way with concrete strategies about how to network more effectively. After attending the workshop, I used some of the networking strategies and was able to make stronger connections with people in my field. I wish I had learned about this workshop earlier in my career because I could have avoided a lot of trial and error which would have saved time and prevented lost connections. I would highly recommend the Networking workshop to anyone who wants to improve their soft skills."
Project Manager, Council of Ontario Universities + Attended networking workshop through the ADaPT Program at Ryerson University
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Bailey Parnell, from SkillsCamp, facilitated a personal branding workshop for over 30 university students at the Starting Point 2017 conference at Saint Mary’s University in Halifax, Nova Scotia. Bailey’s laid back yet confident facilitation style pulled the students in to her message on the importance of presenting a consistent and professional brand on social media and beyond. Her use of personal anecdotes, theory, real-world statistics, and immediately implementable tips resonated with students looking to create their own professional brands. Don’t hesitate to book Bailey and SkillsCamp for anything related to social media or personal branding.
Senior Project Manager at the Sobey School Business Development Centre, Saint Mary’s University
